FAQ
Everything worth knowing about the formulas, ordering, delivery and returns. If your question is not answered here, write to us at hello@state-care.com.
The formulas
What is The Daily Range?
Twelve formulas, one system. Each is built around a single clear purpose rather than a catch-all blend, and each jar holds 60 capsules made in France. The standard behind them is set out on The Science.
How long does one jar last?
It depends on the daily dose. One capsule a day means 60 days: Sun Within, Morning Spark, Clear Shield, Inner Strength and Gut Harmony. Two capsules a day means 30 days: Bright Boost, Calm Core, Night Reset, Glass Glow, Silk Ritual, Clear Current and Green Core. The dose is stated on every product page and on every label.
When should I take them?
Bright Boost and Morning Spark are designed for the morning. Night Reset is taken thirty minutes before bed. Sun Within and Clear Current are taken with a meal, because their actives are fat soluble. The others can be taken at whatever moment you will actually remember. Each product page states its own ritual.
Can I combine several formulas?
Yes. The Daily Range is designed as a system and the dosages account for one another. Two points of care. Silk Ritual and Clear Shield each contain 15 mg of zinc, so taking both every day for months would place you above the European tolerable upper intake level for zinc: alternate them rather than stacking them. And Inner Strength should be taken away from tea or coffee, which limit iron absorption. If you are pregnant, breastfeeding or under medical treatment, ask your doctor or pharmacist before starting anything.
Are they suitable for vegetarians and vegans?
Most capsules are vegetal pullulan and every formula is gluten-free. Three exceptions: Glass Glow contains marine collagen from fish, Clear Current is a fish oil, and Sun Within uses a marine gelatin capsule. Every allergen is declared on the product page and on the jar.
How quickly will I notice something?
That depends on the formula, on your starting point and on your consistency. Skin and hair work in cycles of weeks rather than days, which is why Glass Glow and Silk Ritual are designed as three month programmes. We would rather say this plainly than promise a timeline we cannot stand behind.
Ordering and delivery
Where do you deliver?
Mainland France, Corsica, Monaco and the European Union. We do not currently ship outside the EU. If you are staying on the French Riviera, we can deliver to your hotel, villa or private address.
What does delivery cost, and how long does it take?
France. Colissimo to your door, 2 to 3 working days, 4.90 euros. Mondial Relay to a pick-up point, 3 to 5 working days, 3.90 euros. Free standard delivery on orders over 49 euros.
European Union. Tracked delivery, 4 to 7 working days, 9.90 euros. Free on orders over 79 euros.
Orders are prepared within one to two working days. Delivery times run from dispatch, not from the moment you place the order. Full detail on our Shipping & Returns page.
How do I track my order?
A confirmation email is sent immediately, then a second email with your tracking number when the parcel leaves us. If you have an account, your orders are there too.
Returns and refunds
Can I change my mind?
Yes, within fourteen days of receipt, under Article L221-18 of the French Consumer Code. One condition applies: for health and hygiene reasons, food supplements can only be returned unopened, with the seal and protective film intact, under Article L221-28 5° of the same Code. An opened jar cannot be taken back.
How do I return something?
Write to hello@state-care.com with your order number and the products concerned. We send return instructions within one working day. Return costs are at your expense, unless the product is defective, damaged or does not correspond to your order, in which case we cover them in full.
When am I refunded?
Within fourteen days of us receiving and checking the return, using the payment method you originally chose.
My parcel arrived damaged.
Note your reservations with the carrier at the moment of delivery, then write to us within three days with photographs where possible. We arrange a replacement or a full refund at our expense.
Quality and claims
Where are your supplements made?
In France, by a laboratory specialised in food supplements. Every jar carries a batch number linking it to the origin of each raw material, the production date and the controls performed.
Why is your wording so careful?
Because European law is precise about what a food supplement may claim. We communicate only within the EU register of authorised health claims, which is why you read that zinc contributes to the maintenance of normal hair, skin and nails rather than something bolder. Where the register offers no claim, as with probiotic strains, we describe the formula instead of inventing a promise.
Are supplements a substitute for a balanced diet?
No, and they are not meant to be. Food supplements complete a varied, balanced diet and a healthy lifestyle. Do not exceed the stated recommended daily dose. Keep out of reach of young children.
Still have a question?
We are here Monday to Friday, 9am to 6pm CET, at hello@state-care.com, and we aim to answer every message within one working day.